Important Delivery Information
Please bear in mind flowers are perishable items. Please ensure someone is available at the delivery address where the flowers can be cared for on arrival. If the recipient is not at the address to receive the flowers they shall be left at door (where appropriate), with a neighbour or returned to us for re-delivery (a charge may be incurred for this).
All floral products are subject to availability. We will endeavour to provide you with flowers that are fresh and best value. IN the event of any supply difficulties or inferior quality flowers, we reserve the right to substitute any product with an alternative product of a similar style and value.
We are passionate about flowers and are totally committed to supplying the highest quality flowers. We value every customer and are constantly strive to provide an excellent service. If at any time you are not completely satisfied, please let us know within 24 hours of receiving your flowers so we can fully investigate any complaints and rectify as quickly as possible. We are here to help in any way we can and our dedicated team ensures you of their full attention at all times.
We reserve the right to retain payments when an order is cancelled within a 48 hour period.